Jomla Privacy Policy

Effective date: October 21, 2026

This Privacy Policy explains how Jomla, operated by Rofox in Egypt, collects, uses, stores, and protects information when users browse products, create accounts, manage delivery addresses, save favorites, use a shopping cart, and place or review orders.

1. Developer and Service Information

• App / service name: Jomla
• Developer / operator: Rofox
• Server administrator / operator: Wael Raafat
• Hosting provider: Go Hosting
• Country of operation: Egypt
• Backend API: https://api.jomla.online
• Privacy contact: programmer.rofox@gmail.com

2. Information the App Handles

• Account and authentication data: name, phone number, credentials submitted for registration or login, account identifier, and authentication token. Passwords are used for authentication and are not stored locally by the App.
• Delivery data: address label and details, delivery phone number, and selected governorate, zone, and area identifiers. The App does not request precise device location.
• Shopping activity: cart contents and quantities, favorites, orders, order items, delivery fees, totals, order statuses, and timestamps.
• Local app data: the signed-in user record and token, selected delivery identifiers, cart data, and a product cache.

The current App does not include advertising, analytics, crash-reporting, Firebase, camera or photo-upload, contacts, or device-location SDKs.

3. Purposes and Use of Information

We use information to create and authenticate accounts, display and update profiles, manage delivery addresses, determine delivery availability and fees, maintain shopping carts and favorites, create and display orders, provide customer support, secure user sessions, and operate the features requested by users.

4. Backend Processing, Hosting, and Disclosure

The App sends the information necessary to provide its features to the Jomla API at https://api.jomla.online. Product images are loaded over HTTPS.

The backend server is administered and operated by Wael Raafat in Egypt. The hosting service provider is Go Hosting.

The hosting provider may technically process information necessary to operate, secure, maintain, and deliver the hosted service. Any such processing is subject to the applicable hosting arrangements and security measures.

We do not sell personal information or share it with advertisers. The App does not currently include advertising or analytics SDKs. Information may be disclosed when required by law or when necessary to fulfill an order requested by the user.

5. Data Security

Production network requests use HTTPS, and Android cleartext traffic is disabled. Session and shopping data are stored in the App's private local storage. We take reasonable measures to protect information, but no method of electronic storage or transmission can be guaranteed to be completely secure.

6. Data Retention

We retain account information for as long as the account remains active or as otherwise necessary to provide the service and meet applicable legal obligations.

When an account-deletion request is successfully completed, the account data, favorites, cart, and eligible addresses are deleted. Order records and order-linked address information may be retained for as long as required by applicable Egyptian legal and accounting requirements. Retained information is handled for the applicable legal, accounting, or operational purpose.

7. Account and Data Deletion

Signed-in users can request account deletion from Account → Delete account in the App. Users who cannot access the App can use the public account-deletion page.

Users must verify their identity by providing the account credentials requested on that page. Deletion is subject to applicable legal and accounting retention requirements. Where the deletion process cannot be completed, the user will be informed accordingly.

8. User Rights and Requests

Subject to applicable law, users may request access to, correction of, deletion of, or restriction of the processing of their personal information. Users can edit available profile details in the App. For privacy requests or further information, contact:

Email: programmer.rofox@gmail.com

9. Children

The App is not intentionally directed to children below the age permitted to use the service under applicable law. If we become aware that personal information has been collected inappropriately from a child, we will take reasonable steps to address the situation in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our practices or applicable legal requirements change. The updated version will be published on this page with a revised effective date.

11. Contact Information

• App / service: Jomla
• Developer / operator: Rofox
• Server administrator / operator: Wael Raafat
• Hosting provider: Go Hosting
• Country: Egypt
• Privacy email: programmer.rofox@gmail.com